Hosting Questions & Answers

Our most frequently asked questions and answers regarding hosting can be found below

Hosting Account Set up Questions

  • Q

    How long will it take for my web hosting account to be set up?

  • A

    All web hosting accounts are activated in real time, 24 hours a day, seven days a week. We send your welcome email within ten seconds of your account being ordered!

  • Q

    How long will it take for my new domain name to become active?

  • A

    Domains are registered as soon as you order them, however it can take between 24 and 72 hours for them to become visible on the Internet.

  • Q

    Can I buy a domain name, but not buy web hosting?

  • A

    Yes, you do not have to buy the web hosting when you buy a domain name.

Billing Questions

  • Q

    How can I pay for my web hosting account or domain name?

  • A

    For web hosting accounts our preferred payment method is by PayPal or Google Checkout.

  • Q

    Do I get an invoice?

  • A

    Yes, every time you buy a product from us we will email you an invoice, invoices are also available to view and print at any time in your control panel.

  • Q

    Do you charge VAT?

  • A

    No, all prices, except where specifically marked, Is what you pay.

Miscellaneous Questions

  • Q

    Do you host adult or warez websites?

  • A

    No, we do not host any adult or warez websites.

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